What's Good Should Long Live.
At The.Second.Day, we design garments to live with you — season after season, year after year. If a piece ever fails due to a fault in materials or craftsmanship, we’ll make it right.
What’s Covered:
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Failures in stitching, material, or construction
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Functional issues due to normal, respectful wear
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Loose seams, torn pockets, or defects in hardware
What’s Not Covered:
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Damage from accidents, misuse, or neglect
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Wear from extreme conditions or improper washing
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Alterations or repairs made by a third party
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General fading, softening, or shaping that comes with years of wear
We believe garments should age gracefully — just like their owners. A little patina is part of the story, not a flaw. But if there's a bit too much patina, we can repair it for you.
Our Repair Promise:
We personally know the artisans who cut and sew your clothing — so in many cases, we can repair the piece ourselves.
You have two options:
1. Local Repair
We’ll send you a matching fabric patch. You pay shipping and take it to your tailor.
2. Send it to Us
We’ll handle the repair at no cost. You cover shipping to us; we’ll send it back, fully restored.
A Note on Care & Responsibility
All of our fabrics are tested under the conditions outlined in our care instructions. Shrinkage, discoloration, or premature wear resulting from neglect, improper washing, or high-heat drying are not covered under our Lifetime Guarantee.
Following the care instructions isn’t just about preserving your piece — it’s about honoring the craftsmanship behind it. Treat it with the same intention we put into making it.
Final Notes:
We prefer you clean the garment before sending.
We evaluate every repair request with care. If you’re unsure, email us first with a photo.
We're committed to standing by our work — and walking beside you, for the long haul.
See our Care Instructions.